Years in Logistics Operations
12+ years learning logistics from the flow outward.
A journey from postal flow and warehouse floors to data, WMS, and the leadership of complex Ambient and Cold Chain operations.
Staff Led Across Sites
Pallets/Day Managed
Tons/Day Throughput
Every operation added a new layer of logistics knowledge.
First the flow. Then the warehouse. Then scale, data, systems, and finally end-to-end transformation.
The knowledge journey · Latest to foundation
Six chapters. One domain knowledge.
Start with the integrated operation, then trace every capability back to where it was learned.
Jan 2023 — Sep 2026
New Land VJ Long AnChapter 06 · Integration
Warehouse Manager
All prior layers converged: people, process, data, and systems applied to an ERP/WMS-enabled Ambient and Cold Chain operation.
~60,000 m²NLVJLA warehouse site
- Designed SOPs and the operating model.
- Delivered the Central Retail Vietnam transition with controlled ramp-up and SLA continuity.
- Directed 50+ staff across sites at up to 18,000 pallets/day and ~800 tons/day.
Knowledge integratedEnd-to-end logistics transformation
Oct 2021 — Aug 2022
Boxme FulfillmentChapter 05 · Systems
Warehouse Manager
Data visibility met WMS reality: standardizing SOPs and KPI governance, then leading a cross-functional recovery.
10,000 m²Boxme warehouse scale
- Cleared a WMS-related returns backlog of 2,000+ orders.
- Established an operational review cadence for visibility and control.
Knowledge addedWMS recovery · Multi-site governance
2020 — 2021
LazadaChapter 04 · Data
BI & Data Analyst
Operational experience moved behind the dashboard—turning SLA and throughput data into clearer decisions for logistics teams.
Knowledge addedData validation · Decision visibility
2017 — 2020
Lazada E-LogisticsChapter 03 · Scale
Sorting Center Supervisor
At e-commerce speed, warehouse discipline expanded into high-volume flow control and Process Stabilization.
~7,000 m²Lazada Sorting Center
- Managed approximately 300,000 parcels/day.
- Kept backlog below 5% and reprocessing below 0.05%.
Knowledge addedThroughput control · Stabilization at scale
2016 — 2017
Organic DaLat JSCChapter 02 · Warehouse floor
Warehouse Supervisor
Postal flow became physical warehouse practice: supervising people, goods, storage, and daily execution close to the floor.
Knowledge addedWarehouse discipline · Team supervision
2012 — 2016
ViettelPostChapter 01 · Foundation
Hub Specialist
The journey began inside postal flow—where bottlenecks were visible, urgent, and solved through disciplined workflow redesign.
- Reduced a 10,000-letter backlog from three months to one week.
Knowledge addedFlow visibility · Backlog recovery
Knowledge accumulated
Transformation leadership
The journey now works as one system.
Transformation works when operational reality, governance, and technology move together.
Warehouse Operations
Cold Chain · Cross-docking · 3PL · E-commerce Fulfillment · Sorting Center
Transformation
ERP/WMS · Process Design · Program Delivery · Operational Ramp-up
Governance
Cross-functional Leadership · SOPs · SLA/KPI Governance
Data & Reporting
Python · BI and Reporting · Operational Analytics · Dashboards
Make the work visible.
Then make it scalable.
- 01Read the flow
Map the operational reality, constraints, and service commitments.
- 02Design the system
Translate requirements into SOPs, business logic, KPIs, and ownership.
- 03Align execution
Coordinate operations, IT, stakeholders, and 3PL partners around the change.
- 04Stabilize at scale
Control ramp-up, monitor performance, and build a repeatable review cadence.
Let’s move the operation forward.
Open to conversations around warehouse leadership, transformation, and ERP/WMS execution.