NH Nguyen Quoc HungOperations Leader Download CV

Transforming complex operations into measurable flow.

I’m Nguyen Quoc Hung, a Senior Warehouse & Operations Leader with 12+ years across Cold Chain, 3PL, E-commerce Fulfillment, Sorting Center, and Postal Logistics.

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12+

Years in Logistics Operations

50+

Staff Led Across Sites

18K

Pallets/Day Managed

~800

Tons/Day Throughput

Reliable flow is designed, governed, and stabilized at scale.

From manual workflows to ERP/WMS-enabled execution, I connect people, process, data, and systems.

Built through the operation.

Each role added another layer: frontline flow, warehouse leadership, data, systems, and transformation.

Jan 2023 — Sep 2026
New Land VJ Long An06

Warehouse Manager

Led the shift from manual execution to ERP/WMS-enabled operations for Chilled, Frozen, and Cross-docking environments.

  • Designed SOPs and the operating model.
  • Delivered the Central Retail Vietnam transition with controlled ramp-up and SLA continuity.
  • Directed 50+ staff across sites at up to 18,000 pallets/day and ~800 tons/day.
ERP/WMSCold ChainTransformation
Oct 2021 — Aug 2022
Boxme Fulfillment05

Warehouse Manager

Standardized SOPs and KPI governance across warehouse sites, then stabilized execution through a cross-functional recovery.

  • Cleared a WMS-related returns backlog of 2,000+ orders.
  • Established an operational review cadence for visibility and control.
WMS RecoveryKPI GovernanceSOPs
2020 — 2021
Lazada04

BI & Data Analyst

Validated regional logistics datasets and built dashboards for SLA, throughput, and operational decision support.

BI & ReportingDashboardsAnalytics
2017 — 2020
Lazada E-Logistics03

Sorting Center Supervisor

Managed large-scale Sorting Center operations and Process Stabilization at approximately 300,000 parcels/day.

  • Kept backlog below 5%.
  • Held reprocessing below 0.05%.
Sorting CenterHigh VolumeStabilization
2016 — 2017
Organic DaLat JSC02

Warehouse Supervisor

Warehouse OperationsSupervision
2012 — 2016
ViettelPost01

Hub Specialist

Reduced a 10,000-letter backlog from three months to one week through workflow redesign.

Postal LogisticsWorkflow Redesign

A connected leadership stack.

Transformation works when operational reality, governance, and technology move together.

01

Warehouse Operations

Cold Chain · Cross-docking · 3PL · E-commerce Fulfillment · Sorting Center

02

Transformation

ERP/WMS · Process Design · Program Delivery · Operational Ramp-up

03

Governance

Cross-functional Leadership · SOPs · SLA/KPI Governance

04

Data & Reporting

Python · BI and Reporting · Operational Analytics · Dashboards

Make the work visible.
Then make it scalable.

  1. 01
    Read the flow

    Map the operational reality, constraints, and service commitments.

  2. 02
    Design the system

    Translate requirements into SOPs, business logic, KPIs, and ownership.

  3. 03
    Align execution

    Coordinate operations, IT, stakeholders, and 3PL partners around the change.

  4. 04
    Stabilize at scale

    Control ramp-up, monitor performance, and build a repeatable review cadence.

Let’s move the operation forward.

Based in Ho Chi Minh City, Vietnam. Open to conversations around warehouse leadership, transformation, and ERP/WMS execution.

hunghung101090@gmail.com +84 988 447 436